Terms & Conditions

Welcome to Nunu's Sizzle website. These Terms and Conditions govern your use of our website and the services we provide, including browsing our menu, placing food orders, making payments, and interacting with our platform. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

By using this website, you agree to use it only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the website. You agree not to: • Use the website for fraudulent or unlawful activities • Attempt to gain unauthorized access to the website or its systems • Interfere with the website's operation or security • Provide false information when placing orders or filling out forms We reserve the right to restrict or terminate access to the website if these terms are violated.

All orders placed through our website are subject to availability and acceptance. We reserve the right to: • Refuse or cancel an order at our discretion • Limit quantities of any item • Modify or discontinue menu items without prior notice If an item you ordered becomes unavailable, we will notify you and may offer a substitute or provide a refund.

All prices listed on the website are displayed in the applicable currency and may be subject to taxes and additional service fees. We reserve the right to change prices at any time without prior notice. Payment is required for order confirmation. No refunds will be issued after confirmation of your order. All payments should be made to our Interac or through other payment alternatives provided to you by the staff.

Customers are responsible for selecting the correct pickup or delivery option when placing an order. For pickup orders: Pick-up is currently the most efficient option, but we are happy to arrange for delivery through cabs or Uber Package (customer-paid). Once your order is ready, we will contact you to confirm the agreed pick-up time and location. Please ensure you arrive on time for pick-up, as food is prepared fresh and should be collected promptly to maintain quality. If you are unable to pick up your order at the agreed time, please inform us in advance to make alternative arrangements. Orders not collected within a reasonable time will not be eligible for refunds. For delivery orders (if applicable): Delivery times are estimates and may vary due to traffic, weather, or other circumstances. We are not responsible for delays outside of our control.

Refunds and cancellations may be issued under certain conditions. Orders may be cancelled if: • The cancellation request is made before the order preparation has started Refunds may be issued if: • An order cannot be fulfilled • There is a significant issue with the order Refund requests must be submitted within a reasonable time after receiving the order.

We strive to provide accurate ingredient information; however, our kitchen may handle ingredients that contain common allergens such as nuts, dairy, gluten, and seafood. It is essential to inform us of any dietary restrictions, allergies, or preferences when placing your order. This includes any specific accommodations, such as vegetarian meals or spice level adjustments. We cannot guarantee that any item is completely allergen-free.

All content on this website, including text, images, logos, graphics, and design, is the property of the website owner unless otherwise stated. You may not copy, reproduce, distribute, or use any content from this website without written permission.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact us through the contact information provided on our website.